SUNRISE BUILD PRODUCT WARRANTY TERMS

Applicability

These Warranty Terms apply to all sunrise build cabin products purchased and delivered from 1st December 2025.

This document may be used together with the Sales Contract and overrides any conflicting implied terms to the extent permitted by law.

1. General Statement

Sunrise Build provides express warranty coverage for Sunrise Build-manufactured or supplied products, including assembled self-contained cabins, office cabins, and accessories.

Sunrise Build products are classified as portable consumer goods and are not permanent buildings under the Building Act 2004.

A product is not considered fully commissioned until correctly installed, positioned, and maintained in accordance with Sunrise Build guidelines.

Customers are responsible for confirming local council requirements, including any Resource Consent or Land Use obligations.

Damage arising from incorrect installation, placement, inadequate foundation, or lack of maintenance is excluded from the warranty.

2. Applicable Law & Commercial Use

For residential use, this Warranty applies alongside the Consumer Guarantees Act (CGA).

For commercial use—including rental operations, resale, accommodation services, campsites, and storage—the purchaser confirms the product is acquired for business purposes and agrees to fully contract out of the CGA in accordance with Part 5A of the Contract and Commercial Law Act 2017.

Commercial purchasers receive only the express warranties stated in these Terms.

3. Warranty Exclusions

The following are not covered under this Warranty:

• Normal wear and tear, including light corrosion, fading, ageing, and surface marks.
• Any repair, modification, or structural alteration performed without Sunrise Build’s written approval (unauthorized repairs void the warranty).
• Transport or lifting damage, whether caused by customer-arranged or Sunrise Build-assisted transporters. Sunrise Build will assist with claims but is not responsible for such damage.

  Failure to report damage on the day of delivery constitutes acceptance of goods in good condition.

• Damage caused by foundation issues, including uneven settlement, insufficient ventilation, inadequate drainage slope, or ground moisture causing corrosion.
• Foundations not constructed by a Licensed Building Practitioner (LBP) where an LBP is required under these Terms.
• Poor maintenance or harsh environmental exposure, including blocked flashings, deterioration of sealants, vegetation in contact with the cabin, and coastal salt corrosion where regular cleaning is not carried out.
• Third-party components (e.g., califont, appliances, hardware, lighting) are covered only by the original manufacturer’s warranty.

4. Warranty Period

Residential Use: 12–60 months, depending on conditions being met.

Commercial Use: 12 months (materials warranty only).

5. Warranty by Product Type

5.1 Assembled Cabins – Signature Range

5.1.1 Base Warranty – 12 Months (Material Warranty)

This applies where:

• The customer arranges transport or lifting.
• The foundation is not constructed by an LBP.
• Sunrise Build has not reviewed or inspected the foundation.

Includes: material defects only.

Excludes: structural deformation, moisture damage, drainage failures, or transport-related damage.

5.1.2 Enhanced Warranty – 24 Months (Material + Workmanship)

Conditions:

• Transport and lifting are arranged by Sunrise Build.
• The foundation is built by an LBP in accordance with Sunrise Build’s chassis layout.
• The customer provides installation photos and/or LBP documentation.

Sunrise Build may request additional evidence of foundation compliance where necessary.

5.1.3 Extended Warranty – 60 Months (Material + Workmanship + Sunrise Build Maintenance)

Conditions:

1. Sunrise Build-arranged transport and lifting.
2. A compliant foundation built by an LBP.
3. A signed Sunrise Build Maintenance Agreement is in place.
4. Scheduled maintenance is carried out by Sunrise Build every 6–12 months.
5. Sunrise Build retains records of each maintenance visit.

If the customer fails to meet any of the above conditions, coverage automatically reverts to the Enhanced Warranty 24-month or Base Warranty – 12 months.

6. Warranty Claim Process

To lodge a warranty claim, customers must provide:

• Photos or videos clearly showing the issue.
• Foundation photos or LBP certification, where applicable.
• Order number, contract reference, or product serial number.

Sunrise Build will provide an initial response within 5–10 working days.

Unauthorised repairs or alterations will void warranty coverage.

Sunrise Build reserves the right to decline claims that do not meet these Warranty Terms.

7. Limitation of Liability

Sunrise Build is not liable for indirect, consequential, or special losses, including business interruption, loss of rental income, loss of use, labour costs, or third-party repair expenses.

Warranty coverage applies only to the cabin structure supplied by Sunrise Build and does not extend to customer-built or third-party structures such as decks, pergolas, plumbing or drainage systems, or foundations.

For commercial use, all implied guarantees and conditions (including those under the CGA and Fair Trading Act, to the maximum extent permitted by law) are excluded.

8. Governing Law

These Warranty Terms are governed by the laws of New Zealand.