At Sunrise Build, we are committed to protecting your privacy. This Privacy Policy explains how we collect, store, and use certain information about you.

In this policy, “Sunrise Build,” “we,” “us,” or “our” refers to Sunrise Build New Zealand and Sunrise Build Australia, including their associated companies.

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

What Information Do We Collect From You?

We collect information from you when you register/create an online account on our website, place an order via our website or physical retail store, or subscribe to our newsletter. You can browse our physical or online stores and purchase from us without an account; however, when placing an order or registering with us, the following information may be collected:

• Name
• Image, sound, and biometric data (e.g., from photographs or surveillance recordings taken in and around our stores)
• Mailing or street address
• Location
• Email address
• Telephone number
• Age or birth date
• Company information, occupation, or job title (for business accounts)
• Proof of identity, such as a driver’s license number or business card
• Credit history and financial information, if applying for credit-related services (applications will be processed in-store or online)
• Personal information that is publicly available through social media platforms
• Details of the products and services you have purchased from us (including payment information and tokenized card data), or which you have enquired about or shown interest in, together with any additional information necessary to deliver those products and services to you, and to respond to your inquiries
• Any additional personal information that you provide to us directly or indirectly through our websites, in-store, or through our representatives, through use of our services or otherwise
• Information you provide to us through our publicly available customer contact points

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

1. To process your order transactions, whether online or in-store.
2. To allow you to access and use our websites and communications, including registration details and information relating to your use of the website and our services, such as the content you access (e.g., data relating to the products you have viewed, search queries you input, and whether you have opened emails or other communications we have sent you).
3. To enable you to interact with us through the live chat function on our websites.
4. To ensure your safety when you enter our stores (e.g., through video recordings).
5. To send you information and respond to inquiries.
6. To enable interactions with our customer service representatives, whether in-store, online, or by phone.
7. To complete an application for a product or service or apply for a business account.
8. To facilitate your participation in promotions that we run or facilitate online, in-store, or via other social media platforms.
9. To interact with you on social media platforms.

How Do We Protect Your Information?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

One of the ways we do this is by offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database, which is only accessible by those authorized with special access rights to such systems and required to keep the information confidential.

After a transaction, your private information (including credit cards, social security numbers, financials, etc.) will not be stored on our servers.

How Do We Collect Information About You?

We collect Device Information using the following technologies:

• Cookies: Small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow cookies in your settings) to enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
• Log Files: These track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

Cookies and similar technologies are used for the following purposes:

1. To measure traffic patterns, determine which areas of our websites have been visited, and measure transaction patterns in the aggregate.
2. To research our users’ behaviors and interests so that we can improve our products and services.
3. To operate our websites efficiently with a high level of functionality.
4. To measure the effectiveness of our marketing initiatives and campaigns.
5. To learn about your preferences so that we can present you with web content and advertising relevant to your interests.
6. To measure the number of referrals we have received to our websites from other websites.
7. To produce data on web traffic and customer web activity through our website.

Collection of Computer Data

When you visit www.sunrisebuild.co.nz, our servers will automatically record information that your browser sends whenever you visit our website. This data may include:

• Your computer’s IP address
• The type of device you are using to view our site
• The type of browser you are using
• The webpage you were visiting before you came to our site
• The pages within Sunrise Build that you visit
• The time spent on those pages
• Items and information searched for on our site
• Access times and dates
• Other statistics

This information is collected for analysis and evaluation to help us improve our site and your user experience. This data will not be used in association with any other personal information.

Use of Personal Information for Marketing

Sunrise Build uses Analytics Remarketing with Google Analytics and AdWords Remarketing with Google AdWords to advertise online. Third-party vendors, including Google, Facebook, and/or other advertising channels, may show our ads and campaigns on sites across the Internet.

This could mean that we advertise to previous visitors who haven’t reacted on our site. This could be in the form of an advertisement on the Google search results page or a site on the Google Display Network. Third-party vendors, including Google, Facebook, Instagram, or other webpages, use cookies to serve ads based on someone’s past visits to our website.

Any data collected will be used in accordance with our Privacy Policy, as well as Google’s and other third parties’ privacy policies.

Terms and Conditions

Please visit our Terms and Conditions page on our website.

Your Consent on Our Website and In-Store or Showroom

By browsing our website, you consent to the Privacy Policy we have outlined here. Our Privacy Policy also applies to information collected in-store.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We reserve the right to make changes when necessary.

Contact Us

If you have any questions about this Privacy Policy, please contact us.