General Questions

A: Our lead time depends on different types of products, usually from 2 to 10 weeks from deposit to delivery. The lead time can fluctuate depending on order volume, so the best way is to contact us to check for an updated time frame.

A: A deposit of up to 50% is required before we begin processing your order, and your cabin will not be placed into the production schedule until the deposit has been received. The remaining balance must be paid before delivery. 

.A: The height is from 2650mm to 2840mm.

*Measurements are not to scale and could be slightly different depending on the assembled cabin or cabin flatpack.

*Measurements for standard cabins only, we accept customised heights (Extra charge)

A: The assembled cabin comes with a five-year warranty. If an LBP carries out the foundation and we have arranged the delivery, we carry out regular maintenance (every 6 months). The warranty will extend up to 5 years.

A: Yes. All our assembled cabins come with double-glazed windows and doors as standard, providing improved insulation and energy efficiency.

A: All walls and ceilings are insulated; the floor insulation can be installed at an additional cost.

A: We provide door to door trailer delivery nationwide. Hiab delivery available too, but if it’s long distance we recommend that we deliver to you by trailer and you can organize your local truck company to put the cabin on the place you want in order to save you cost on transportation.

If delivery & set up of the cabin requires using a neighboring property, we require written permission from the owner of the property prior to delivery.

A: Yes, we can do on-site assembly in the Auckland area or the surrounding areas.

A: Yes, you can. We do have several selections of windows and doors available.

A: Yes, we can install the electrical and provide the COC. 

A:  Yes, you can pick it up yourself. However, please note that self-pick-up may affect the warranty, as improper handling can cause damage. We strongly recommend using a professional transport company to ensure safe delivery and full warranty coverage.

A: The portable cabin is not designed to be fixed to the ground directly and must be raised off the surface. We recommend engaging a local LBP to create a suitable foundation that meets the required standards and is appropriate for your cabin.

A: Generally, it depends on how high and how far is your cabin from the boundary and the main dwelling. For more information we would suggest that you check with your local Council first.

A: The building consent is needed for a cabin with a cooking facility or plumbing. Some councils have differing opinions, we suggest that you check with your local Council first prior to your purchase.

Yes, we can customise your kitchen design at your preference.

A: The wastewater can be connected with the public sewer system or a septic tank. A macerator pump may be required.

A: A local registered plumber and drain layer are required.

A: The cabin comes standard with a 16-amp caravan plug. A 32-amp option is also available if you need to run higher-load appliances such as cooktops or heat pumps. You will need a caravan extension lead to connect the cabin to your power source. We recommend using a local registered electrician to complete the power connection for safety and compliance.

A: You can use VOIP for phone services and a WiFi access point or WiFi bridge to connect to the internet. We recommend engaging qualified professionals to complete the setup.

A: The plumbing is fitted with a water connection for your plumber to connect to. Alternatively you can use an ordinary garden hose connection if required.

A: The water can be heated by a gas califont.

A: Yes, we can arrange it. Please get in touch with us for further information.

A: We can only install the gas cooktop. But we don’t recommend the use of gas heater inside the cabin.

A: This depends on how the cabin is used and local council requirements.

Any use for long-term accommodation or rental purposes may require compliance with building and tenancy regulations.

We recommend confirming with your local council or a qualified professional before proceeding.

A: Our cabins are supplied as relocatable structures and are not classified as permanent dwellings.

Any residential use is subject to site-specific requirements, including building consent and council approval.

We recommend checking with your local council or planner for guidance